Last Updated: July 27, 2026
Please read these Subscription Terms thoroughly and carefully. The purpose of these Subscription Terms is to establish the terms and conditions under which you purchase trials, subscriptions, and one-time purchases of digital content from Faraway Inc. ("Faraway," "we," "us," or "our") in connection with Rift. Should you have any questions, don't hesitate to contact us at help@rift.ai.
These Subscription Terms are incorporated by reference into the Rift Terms of Service and restate the trial, billing, renewal, cancellation, and refund provisions of Section 6 (Fees) of the Terms of Service. They form part of the agreement between you and Faraway when you make a purchase on our website (the "Website") or through the Rift app (the "App"). In the event of any inconsistency between these Subscription Terms and the Terms of Service, the Terms of Service control.
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TRIAL
We may offer a paid trial for access to our services. A paid trial is charged in full at the time of purchase as a single, one-time fee (the "Trial Fee"). Unless you cancel at least 24 hours before the end of the trial, the trial will automatically convert into a subscription and you will be charged the price indicated on the payment screen at the time of purchase for the chosen subscription period. THE TRIAL FEE IS NON-REFUNDABLE. Cancelling during the trial prevents the trial from converting into a subscription and stops any further charges; it does not refund the Trial Fee.
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SUBSCRIPTION
The subscription renews automatically at the end of each billing period (4 weeks, 12 weeks, or otherwise, depending on the option selected by you at the time of purchase) until you cancel. You will be charged the subscription fee, plus any applicable taxes and other charges, at the beginning of your subscription and at the start of each billing period thereafter, at the then-current fee. Some subscriptions begin with a discounted introductory period or a paid trial and then renew at a different regular price and billing period; the price and billing period that will apply on renewal are disclosed to you on the payment screen before you purchase. In advance of each renewal, and otherwise in accordance with applicable law, we or our service providers will send you a reminder with the then-current subscription fee. By purchasing a subscription, you authorize us to initiate recurring payments until you cancel.
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ONE-TIME PURCHASES
We may offer, for certain users, one-time purchases of individual items of digital content (such as a video recording, a guide, or a PDF file) that are not subscriptions. If you make a one-time purchase, the provisions governing trials, recurring subscriptions, and automatic renewals do not apply to that purchase.
ALL ONE-TIME PURCHASES ARE FINAL AND NON-REFUNDABLE, unless you are a consumer based in the EEA, the United Kingdom, or Switzerland, in which case you may be entitled to a refund in accordance with applicable consumer protection laws. When you make a one-time purchase of digital content, you expressly agree that such content is made available to you immediately and you acknowledge that you therefore lose your right of withdrawal and will not be eligible for a refund.
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PAYMENT METHOD
You authorize us to store your payment method(s) and automatically charge the applicable fees to the payment card that you submit as a primary payment method for the renewal term. In the event of a failed attempt to charge your primary payment method (for example, if your payment method has expired), you agree that we have a right to retry billing your payment method or to use any other stored payment method associated with your account. If a payment is not successfully authorized due to expiration, insufficient funds, or otherwise, we may suspend or terminate your subscription. You will remain responsible for any amounts you fail to pay in connection with your subscription.
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CANCELLATION
Cancelling your trial or subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of the then-current billing period. Note that deleting the App does not cancel your subscription.
If you purchased a subscription on our Website: cancel at least 24 hours before the end of the then-current billing period. Open the Rift App, sign in, go to your profile and select Manage subscription, and you will be directed to the subscription settings of our payment processor, where you can turn off automatic renewal. If you cannot access the App, you may instead request cancellation by emailing help@rift.ai at least 24 hours before the end of the then-current billing period.
If you purchased a subscription on the App Store: you alone can manage that subscription. Cancel it by turning off auto-renewal through your Apple ID account settings at least 24 hours before the end of the then-current subscription period. Learn more about managing subscriptions (and how to cancel them) on the Apple support page.
If you purchased a subscription on Google Play: you alone can manage that subscription. Cancel it by turning off auto-renewal through your Google Play account settings at least 24 hours before the end of the then-current subscription period. Learn more about managing subscriptions (and how to cancel them) on Google's support page.
EXCEPT AS SET OUT IN THE REFUNDS SECTION BELOW OR AS REQUIRED BY APPLICABLE LAW, CANCELLATION ALONE DOES NOT ENTITLE YOU TO A REFUND OF ANY PORTION OF THE FEES PAID FOR THE THEN-CURRENT BILLING PERIOD.
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CHANGES
To the maximum extent permitted by applicable laws, we may change subscription fees at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on the Website and/or the App, by sending you an email notification, or in another prominent way. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.
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REFUNDS
These refund rights and conditions apply in addition to any refund or withdrawal rights available to you under applicable laws. In case you are not certain whether you have a right to a refund, do not hesitate to contact our support team at help@rift.ai and we will find the best solution together.
Trial Fees are non-refundable. A paid trial is charged as a one-time fee for immediate access and is not refundable once charged. Cancelling during the trial stops the trial converting into a subscription, but does not refund the Trial Fee.
Subscription charges: 7 days. If you purchased a subscription on our Website, you may request a refund of a subscription charge within seven (7) days of the date on which that charge was taken. This applies to the first charge of a subscription and to each renewal charge, and each charge is assessed separately. To request a refund, email help@rift.ai from the email address associated with your purchase and tell us which charge you are asking about. We aim to respond within three (3) business days. If we approve a refund, it will be returned to your original payment method, your subscription will be cancelled, and your access to the paid services will end.
One-time purchases are final. As set out above, one-time purchases of digital content are made available to you immediately and are non-refundable.
Once seven (7) days have passed since a subscription charge, or once the billing period paid for by that charge has expired, we will not be able to refund it, as the service will be deemed consumed in full, unless otherwise provided for by applicable law. Beyond the rights set out above, we may provide refunds at our own discretion. We may decline a refund request where we reasonably determine that an account has engaged in fraud or abuse of these refund rights, including repeated purchase-and-refund activity.
If you are a consumer based in the EEA, the United Kingdom, or Switzerland: nothing in these Subscription Terms limits or removes the rights you have under applicable consumer protection law, including any statutory right of withdrawal and any right to a refund, and those rights apply in addition to the refund rights described above.
If you purchased a subscription or enabled a trial on the App Store: if you are eligible for a refund under Apple's refund policy, please request it directly from Apple, as they manage all such refunds themselves, by following the instructions on the Apple support page.
We understand that legal texts can be lengthy and complex, but we have made every effort to present our subscription terms in a clear and understandable manner. If you have any questions after reviewing these Subscription Terms, please contact us at help@rift.ai.
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Contact us
Faraway Inc.
Email: help@rift.ai